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Elucidation of IS project success factors: an interpretive structural modelling approach

Hughes, D.L.
Rana, Nripendra P.
Dwivedi, Y.K.
Publication Date
2020-02
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© The Author(s) 2019. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
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openAccess
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Abstract
This study extends the debate surrounding the components of IS project success by reviewing success factors from the perspective of their interdependency and influence on each other. This research utilises interpretive structural modelling as the methodology and framework to develop the relationships between the selected factors. This approach is presented as a mechanism that can provide greater insight to the underlying causal interrelationships associated with IS project success and the successful transition to operations. The findings identify a number of key outcomes that have significant driving influence on other interconnected factors in the final model. This study highlights the benefits of an interpretive approach where IS factor interrelationships can be modelled to demonstrate potential influence on other connected factors thereby, increasing the chances of project success.
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Published version
Citation
Hughes DL, Rana NP and Dwivedi YK (2020) Elucidation of IS project success factors: an interpretive structural modelling approach. Annals of Operations Research, 285: 35-66.
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