Loading...
Understanding decision making during emergencies: a key contributor to resilience
Mishra, Jyoti L. Allen, D.K. Pearman, A.D.
Mishra, Jyoti L.
Allen, D.K.
Pearman, A.D.
Publication Date
2015-11
End of Embargo
Supervisor
Rights
(c) 2015 Springer Verlag. Reproduced in accordance with the publisher's self-archiving policy. The final publication is available at Springer via http://dx.doi.org/10.1007/s40070-015-0039-z
Peer-Reviewed
Yes
Open Access status
openAccess
Accepted for publication
01/02/2015
Institution
Department
Awarded
Embargo end date
Collections
Additional title
Abstract
The resilience of systems derives from many inputs, relating both to design and to operational planning. In the latter context the role and effective functioning of the ‘blue light’ emergency services is often critical. The judgements and decisions that have to be made are complex and time-constrained, often undertaken before all the critical information that might be wanted is available. Recent developments in decision research, notably the on-going dual process debate, suggest that the process of decision making adopted is often more complex than had previously been appreciated and strongly linked to both context and individual factors, notably expertise. In the light of such developments, this paper presents an empirical study of emergency responders working in realistic, non-laboratory conditions. It argues that recent moves to recognise the need to support, through the way in which information is provided, more intuitive as well as analytic modes of thinking in decision support are timely and that an important research agenda exists linking decision support design with a fuller understanding of exactly how individuals make their decisions in emergency conditions.
Version
Accepted manuscript
Citation
Mishra JL, Allen DK and Pearman AD (2015) Understanding decision making during emergencies: a key contributor to resilience. EURO Journal on Decision Processes. 3(3): 397-424.
Link to publisher’s version
Link to published version
Link to Version of Record
Type
Article