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Accidental lean: performance improvement in an NHS hospital and reflections on the role of operations strategy

Matthias, Olga
; 
Buckle, M.
Publication Date
2015
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Keywords
NHS, Hospitals, Operations strategy, Performance measurement, Performance improvement
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Peer-Reviewed
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Management and Law Publications
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URI
http://hdl.handle.net/10454/9445
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Citation
Matthias O and Buckle M (2015) Accidental lean: performance improvement in an NHS hospital and reflections on the role of operations strategy. In: Radnor ZJ and Bateman N (Eds.) Public Service Operations Managment: A Research Handbook. Abingdon, UK: Routledge: 52-72.
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Book chapter
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