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Evaluating Healthcare Governance Using Knowledge-based System to Enhance Quality Management
Al Khamisi, Yousuf N. ; Munive-Hernandez, J. Eduardo ;
Al Khamisi, Yousuf N.
Munive-Hernandez, J. Eduardo
Publication Date
2018-07
End of Embargo
Supervisor
Rights
© 2018 International Association of Engineers. Reproduced in accordance with the publisher's self-archiving policy.
Peer-Reviewed
Yes
Open Access status
Accepted for publication
2018-03-22
Institution
Department
Awarded
Embargo end date
Additional title
Abstract
Governance perspective plays a vital
role in the success of Quality Management in Healthcare
Environment (QMHE). In fact QMHE has adopted and
applied different quality tools and models in recent
times, with some even developing their own
quality‐based initiatives.
This paper will present an original and novel approach
(KB/ES coupled with GAP analysis) to evaluate the
effectiveness of governance body in QMHE. The KB
system inserts GAP for benchmarking and evaluating
the current practices with the desired ones.
The KB system will benchmark the current position of
governance perspective as part of QMHE with the ideal
benchmark one. The results will help healthcare
practitioners to improve the governance boy’s gaps and
take the correct decisions.
Version
Published version
Citation
Al Khamisi YN, Munive-Hernandez JE and Campean IF (2018) Evaluating Healthcare Governance Using Knowledge-based System to Enhance Quality Management. Proceedings of the World Congress on Engineering 2018, International Conference of Manufacturing Engineering and Engineering Management, The International Association of Engineers, London, Jul 4-6, London UK, 426-428.
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Type
Conference paper