Thumbnail Image
Publication

Why do patients with low back pain choose not to engage with physiotherapy following assessment?

Hinchliffe, N.C.
; 
Lavin, Nicole
Publication Date
2018-03
End of Embargo
Supervisor
Keywords
Communication, Expectation, Low back pain, Physiotherapy, Satisfaction
Rights
This document is the Accepted Manuscript version of a Published Work that appeared in final form in International Journal of Therapy & Rehabilitation, copyright © MA Healthcare, after peer review and technical editing by the publisher. To access the final edited and published work see https://doi.org/10.12968/ijtr.2018.25.3.120.
cb
Peer-Reviewed
Yes
Open Access status
openAccess
Accepted for publication
2017-12-01
Institution
Department
Awarded
Embargo end date
Collections
Health Studies Publications
Show all metadata
Files
Thumbnail Image
Lavin_IJTR_Final.pdf
Adobe PDF, 581.77 KB
Additional title
Abstract
/Aims: This research explored the reasons why patients with low back pain chose not to return to physiotherapy following an assessment. Methods: Qualitative, semi-structured interviews were conducted using five participants with low back pain. Data were analysed to produce codes, categories and themes. Findings: Data analysis produced expectations, communication and satisfaction as key themes. Findings suggest that expectations may and may not be linked to previous physiotherapy experience, with no clear link between expectations and satisfaction. Communication including sufficient time, listening skills, empathy, and caring qualities were highly regarded. Satisfaction levels were rated highly, despite not returning to physiotherapy. Participants reported pain resolution and personal choice as reasons for not returning. Conclusions: Findings support previous research suggesting expectations are multifaceted and individualised and not always linked to previous experience. Findings suggest the physiotherapist's excellent communication skills ensured an overall positive patient experience, maintaining high satisfaction levels.
URI
http://hdl.handle.net/10454/15649
Version
Accepted manuscript
Citation
Hinchliffe NC and Lavin N (2018) Why do patients with low back pain choose not to engage with physiotherapy following assessment? International Journal of Therapy & Rehabilitation. 25(3): 120-127.
Link to publisher’s version
Link to published version
Link to Version of Record
https://doi.org/10.12968/ijtr.2018.25.3.120
Type
Article
Qualification name
Notes