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Pregnancy related telephone consultations to an out-of-hours provider: a retrospective database study
Stacey, T. Clements, E. Mohammed, Mohammed A. Edwards, E.
Stacey, T.
Clements, E.
Mohammed, Mohammed A.
Edwards, E.
Publication Date
2015
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© 2015 RCN Publishing. Reproduced in accordance with the publisher's self-archiving policy.
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openAccess
Accepted for publication
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Abstract
There is a marked increase in the number of General Practitioner (GP) organisations
across Europe providing out of hours (OOH) emergency primary care services
whereby GPs and/or Nurse Practitioners (NPs), provide telephone consultations to
patients (Giesen et al., 2007a, McKinstry et al., 2009, Derkx et al., 2009). This has
been an important development to manage the rising demand for health care with
increasingly scarce resources (Blank et al., 2012, Purc-Stephenson and Thrasher,
2010) and also reduces unnecessary attendance at accident and emergency
departments or home visits by GPs (Bunn et al., 2005, Roberts et al., 2008)...
In this study we describe the characteristics of telephone consultation calls made by
pregnant women to an OOH service run by a GP co-operative and also to compare
and contrast the differences between the way the calls were handled by GPs and
Nurse Practitioners (NPs). The NPs were qualified and registered nurses
experienced in primary care or emergency care settings and none were practicing.
Version
Accepted manuscript
Citation
Haith-Cooper M, Stacey T, Edwards E et al(2015) Pregnancy related telephone consultations to an out-of-hours provider: a retrospective database study. Primary Health Care. 25(2): 24-29.
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Article