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Effects of a psycho-educational intervention on direct care workers’ communicative behaviours with residents with dementia
Marques, A. Sousa, L. Nolan, M. Figueiredo, D.
Marques, A.
Sousa, L.
Nolan, M.
Figueiredo, D.
Publication Date
2016
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© 2016 Taylor & Francis. This is an Author's Original Manuscript of an article published by Taylor & Francis in Health Communication on 23 Sep 2015 available online at https://doi.org/10.1080/10410236.2014.965382.
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Abstract
This study assessed the effects of a person-centred care based psycho-educational intervention on direct care workers' communicative behaviours with people with dementia living in aged care facilities. An experimental study with a pre-posttest control group design was conducted in four aged care facilities. Two experimental facilities received an eight-weekly psycho-educational intervention aiming to develop workers’ knowledge about dementia, person-centred care competences and tools for stress management; control facilities received an education-only, with no support to deal with stress. A total of 332 morning care sessions, involving fifty-six direct care workers (female, mean age 44.72±9.02), were video-recorded before and two weeks after the intervention The frequency and duration of a list of verbal and non-verbal communicative behaviours were analysed. Within the experimental group there was a positive change from pre to post-test on the frequency of all workers’ communicative behaviours. Significant treatment effects in favour of the experimental group were obtained for the frequency of inform (p<0.01, ƞ2partial=0.09) and laugh (p<0.01, ƞ2 partial=0.18). Differences between groups emerged mainly in relation to non-verbal communicative behaviours. The findings suggest that a person-centred care based psycho-educational intervention can positively affect the direct care workers’ communicative behaviours with residents with dementia. Further research is required to determine the extent of the benefits of this approach.
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Accepted manuscript
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Barbosa A, Marques A, Sousa L et al (2016) Effects of a psycho-educational intervention on direct care workers' communicative behaviors with residents with dementia. Health Communication. 31(4): 453-459.
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