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Nostalgic experiences in time-honored restaurants: Antecedents and outcomes
Song, Hanqun Xu, B.X. Kim, J.-H.
Song, Hanqun
Xu, B.X.
Kim, J.-H.
Publication Date
2021-10
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© 2021 Elsevier. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Peer-Reviewed
Yes
Open Access status
openAccess
Accepted for publication
21/09/2021
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Abstract
With a long history and strong culinary heritage, time-honored restaurants are often associated with the phenomenon of nostalgia. However, research on nostalgia and nostalgic experiences in time-honored restaurants is largely absent. This study built a framework for nostalgic experiences to understand nostalgia triggers as antecedents and consumers’ revisit intention as the outcome. A survey of 366 residents in Beijing and Shanghai, China, revealed that nostalgia triggered by food and service staff significantly evoked consumers’ memories, and the food and restaurant environment stimulated the communitas component of nostalgic experiences. Memory had a positive effect on both communitas and positive emotions, while communitas had a positive effect on positive emotions. Finally, positive emotions resulted in significantly increased revisit intention.
Version
Accepted manuscript
Citation
Song H, Xu BS and KIM JH (2021) Nostalgic experiences in time-honored restaurants: Antecedents and outcomes. International Journal of Hospitality Management. 99: 103080.
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Article