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Publication

How easy is it to understand consumer finance?

Burke, M.
Fry, John
Publication Date
2019-04
End of Embargo
Supervisor
Rights
© 2019 Elsevier B.V. All rights reserved. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license.
Peer-Reviewed
Yes
Open Access status
openAccess
Accepted for publication
08/01/2019
Institution
Department
Awarded
Embargo end date
Additional title
Abstract
We consider the readability of payday loan websites against conventional lenders. Our findings show that credit card websites are harder to read and contain more complex terminology. Our central contribution is to provide the first known measurement of readability in consumer finance — something regulators have found helpful in other domains.
Version
Accepted manuscript
Citation
Burke M and Fry J (2019) How easy is it to understand consumer finance? Economics Letters. 177: 1-4.
Link to publisher’s version
Link to published version
Type
Article
Qualification name
Notes